Centro connects Salesforce and Slack without code. Every conversation stays tied to a record, whether it happens in a channel, a DM, or with an external partner over Slack Connect.
Turn a channel message or DM into a Salesforce Case in two clicks. Fields map automatically, and the thread stays linked to the record.
Centro runs on a shared Salesforce connection. External partners and customers in Slack Connect channels can submit forms, log cases, and see record updates without a Salesforce license.
Send targeted messages from Salesforce to hundreds of channels or users at once. Build audiences from your conversations, trigger sends from Flow, and track delivery and engagement.
Comparing against the out-of-the-box Salesforce and Slack integration? See the full comparison.
Centro sends triggered notifications when records need attention. Reps update the opportunity in the same thread, no tab switch.
Embed live Slack conversations in your Experience Cloud portals. Community users and internal teams work from the same thread, in sync.
Ask about any account, deal, or case in Slack. Centro answers from your Salesforce data with citations back to the source record, and never updates a record without your approval.
AI-generated answers can be inaccurate or incomplete. Centro cites source records so you can verify before you act.
Centro is white-label ready. Apply your own name and logo so every message, form, and notification carries your brand.
Click Add to Slack and approve the requested permissions.
Connect your Salesforce org when prompted. Centro respects your existing Salesforce permissions.
Open Centro from your Slack sidebar and follow the setup guide. Most teams are running in under an hour.
Prefer a guided start? Book a demo or start a free trial and we'll set it up with you.
Evaluating against the out-of-the-box Salesforce and Slack integration?
See the comparison
