Per Salesforce Connected User
Per Slack Workspace Member
For teams needing a complete Salesforce and Slack integration
Per Salesforce Connected User
Per Slack Workspace Member
Everything in Standard, plus capabilities for large teams
Pricing assumes annual payment
What can we help with?
Salesforce Connected User: has the full Salesforce experience from within Slack, and can view, create, and interact with Slack conversations inside Salesforce. Security is respected from either platform, as Centro authenticates and connects a Slack and Salesforce user. These users also can utilize the embedded Slack in Salesforce component. A Salesforce License is required.
Slack Workspace Member: has access to certain Centro functionality from within Slack. They are able to see Centro notifications from Salesforce, fill out Forms (i.e. Create Salesforce Case) and generally interact with Slack Workflow steps as designed. These users typically do not have a Salesforce License, or they are an external Slack Connect User.
We study roadmaps, talk to product teams, watch conferences, and we believe we have a unique position in this market. We wrote this article soon after the initial announcement, created this video post Dreamforce 2021, and will continue to post our point of view in our blog!
No problem, make your honest best guess, and we'll monitor the activity and inform you about any trends in usage. We know you'll see the value of Centro in your Slack channels just like we have! Make sure to talk to Sales about this.
As long as your team is using Slack Enterprise Grid, Centro supports multiple workspaces!
The Slack Mini-client has two flavors: one embedded in Salesforce Page Layouts, and the other embedded in Salesforce Experience Cloud pages. The Page Layouts requires a Salesforce License, while the Experience Cloud does not (but highly recommend a named user for tracking).
No, many customers buy Centro Salesforce Connected Users for a subset of their Salesforce Licensed Users. If you have a Salesforce License, but choose not to Connect it to your Slack user, you'd be granted the same level of functionality as a Slack Workspace Member User.
"Powerful and easy integration between Salesforce and Slack - A great, fast option for tightly linking the Slack and Salesforce experiences. Easy to set up, and the Centro documentation and support have been excellent.."
