Agentforce for Microsoft Teams: Demo Kit

Centro provides turnkey, enterprise ready solutions for Agentforce in Microsoft Teams. Based on the situation with your customers, choose one of the options below for the best support:

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Key Facts
  • Employee & Customer Facing Agents Supported
  • @mentions, Salesforce Channels, and Agent Actions
  • Enterprise Level Security and Support
How Pricing Works
  • $1,800/Agent/Month (paid annually) +
  • $5/Agentforce User/Month (platform fee, highly negotiable)
  • Does not include Core Centro features

Video Library

Use CaseDescriptionVideo Link
Knowledge Agent Employee Agent with Agentforce User Licenses asking internal questions to resolve customer questionsKnowledge Agent Demo
Sales Agent Employee Agent with Agentforce User Licenses updating Opportunities from MS TeamsSales Agent Demo
Quoting Agent for Revenue CloudEmployee Agent with Agentforce User Licenses requesting Quote Creation and Updates from TeamsQuoting Agent Demo
Agentforce Actions for Teams - Create Deal Rooms or SwarmsCentro Agentforce Actions allow users to create Chat rooms and include non-Salesforce users to collaborate on Opportunities or CasesAgentforce Actions Demo
Service Agent with @mentionable AgentInclude a mentionable Customer Facing Agent in any Channel, including Shared Channels or Chats in Microsoft Teams to Support customersService Agent Demo
Field Service Agent on Teams MobileField Service Team from Microsoft Teams Mobile start a Agent session in context to work ordersField Service Agent Demo
Data Hygiene/Pipeline Agent Employee Agent that can be @mentioned to clean up Opportunities and Review Pipeline Data in TeamsData Hygiene/Pipeline Agent Demo
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