Last Revision: April 2021
Centro, LLC and its affiliates (“Centro“, “we” or “us“) is committed to protecting the privacy of the users of its website at the address https://www.centro.rocks or any other website managed and controlled by Centro(the “Site“) and its online products, including the Centro and Grok™ service (each a “Service” and collectively the “Services“).A User may be either an entity which executed an agreement with Centro or with Centro’s resellers or distributors who provide Centro’s Services (“Customer“) or Customer’s users of the Services (“EndUser(s)“) or visitors of the Site (collectively “Users” or “you“).This Policy explains the types of information we may collect from you or that you may provide when you visit the Site or use the Services and our practices for collecting, using, maintaining, protecting, and disclosing that information, as well as your rights in determining what we do with the information that we collect and hold about you. GENERAL (THIS SECTION APPLIES FOR ALL SERVICES)
Please refer to the specific Section(s) about the Site or Services you use or plan to use for a complete review of the relevant practices.
A. CONSENT AND PRINCIPALS OF PROCESSING DATA
We do not knowingly collect or solicit information or data from children under the age of 18 or knowingly allow children under the age of 18 to register for the Centro Service. If you are under 18, do not register or attempt to register for any of the Centro Service or send any information about yourself to us. If we learn that we have collected or have been sent Personal Information or Personal Data from a child under the age of 18, we reserve the right to delete that Personal Information or Personal Data as soon as reasonably practicable. If you believe that we might have collected or been sent information from a child under the age of 18, please contact legal@Centro.rocks as soon as possible.
C. INFORMATION SECURITY
E. EU-US PRIVACY SHIELD AND SWISS-U.S.PRIVACY SHIELD
Centro, LLC. participate in and have certified their compliance with the E.U.-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Centro,LLC. remains committed to subjecting all personal data received from EuropeanUnion (E.U.) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, and to view our certification, visit the U.S. Department of Commerce’sPrivacy Shield List. https://www.privacyshield.gov/list. Centro LLC. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Centro, Inc. remains compliant with the Privacy Shield Principles for all onward transfers of personal data from the E.U. and Switzerland, including the onward transfer liability provisions.With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Centro may be subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Centro may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.You can direct any questions or complaints about the use or disclosure of your E.U. Personal Data to legal@Centro.rocks. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your E.U. Personal Data within 45 days of receiving your complaint.If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
F. QUESTIONS, CONTACT INFORMATION AND COMPLAINTS
1495 Canyon Blvd
Boulder, CO 80302