It's time. Slack-to-Case is here.

Submit Salesforce Cases from Slack in a simple and intuitive form with Centro. Slack-to-Case creates instant value for:
- Customers: Slack Connect with your customer to provide a highly differentiated, Slack-first service experience.
- Employees: Create an IT Help Desk in Slack. Not everyone has Salesforce, and managing Cases in Slack just makes life easier for everyone.
- Partners: Your partners need access to you, and you want to enable them as an alliance manager. Partners can submit cases and updated in real-time in Slack.

Configuration Time: ~5 minutes
Slack Skill Level: Beginner (leverage Slack Workflow Builder)
Salesforce Skill Level: Not required to get started
Results
: Replace Email-to-Case and integrate into your existing workflows easily. Customers, partners, and employees are highly satisfied with an interactive and attentive process.

Try Slack-to-Case

Get started in 15 minutes or less. Centro features:
- Single automated user for Forms: non-licensed Salesforce users can log a Case, just like an email
- Native Slack Workflow builder: incorporate into any workflow you choose
- Upload files, screenshots, and videos from Slack to Salesforce Files, up to 100MB
- Trigger Salesforce Platform events: Invoke action in Salesforce or incorporate into existing workflows
- Set hidden fields, filtered lookups, and more.
- Compatible with Slack Connect
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Email-to-Case is so 2003. Meet your customers, partners, and employees where they live: Slack. Centro brings your team the ability to:
- Use Slack Workflow to create custom forms
- Integrate directly into your existing Salesforce workflows
- Respond faster than ever, beating your SLA and increasing customer satisfaction.

Ready to try?

We have a quick start and free trial waiting..

Try Slack-to-Case

Start saving time in Slack and Salesforce

Tell us about your use case and we'll get you started in minutes. Don't know what you want yet? No problem, we'll help you craft your dream integration based on your business.

Try Centro
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