CentroBot for Slack: the AI teammate on every Slack plan

Say hello to CentroBot
, the AI teammate that prompts you first

Most AI agents wait to be asked. CentroBot watches Salesforce for you and starts the conversation when a deal needs attention. Then it answers questions, cites every source, and updates records without anyone leaving Slack.

Grounded in Salesforce, Slack, and any MCP server you add. Works on every edition of Slack.

Slack · CentroBot
CentroBot mascot
CentroBotAPP8:56 AM
Northwind Expansion closes Mar 15 and has had no activity in 14 days. Last touch: Dana Reyes asked about SSO pricing on Feb 12.
Salesforce · Northwind ExpansionSlack thread · #deal-northwind
Draft a check-inUpdate close dateSnooze 3 days
CentroBot mascot

Trusted by 70+ companies running Salesforce and Slack

Placeholder logos. Count and customer logos pending verification and approval.

New to the channel. Already caught up.

Hi, I'm CentroBot 👋

Most AI assistants start every conversation from zero, and wait for you to start it. I don't. I'm connected to Salesforce, Slack, and any MCP server you add, so I already know your accounts, your pipeline, and your history. When something needs attention, like a stalled deal, a slipping close date, or a call nobody logged, I start the conversation. And every answer I give is cited to the record, message, or document it came from.

Video placeholder · 2-minute product overview

You shouldn't have to remember to ask.

Prompt the rep, not the AI.

Every AI assistant answers questions. I also ask them. I watch the signals already in Salesforce, like stalled opportunities, slipping close dates, unlogged calls, and renewals going quiet, and I message the right person with the context and a one-click fix.

Slack · CentroBot
CentroBot mascot
CentroBotAPP9:14 AM
Aldrin Freight moved to Negotiation but has no next step scheduled. Want me to propose times with Marcus Webb?
Salesforce · Aldrin Freight
Propose timesSkip
Slack · CentroBot
CentroBot mascot
CentroBotAPP8:05 AM
You met with Meridian Health yesterday and no call is logged on the opportunity. Log it from your calendar entry?
Salesforce · Meridian Health
Log the callEdit first
Slack · CentroBot
CentroBot mascot
CentroBotAPP7:58 AM
Meridian Health's renewal is 30 days out and your champion hasn't replied in two weeks. Want a summary of open threads before you escalate?
Salesforce · Meridian RenewalSlack · #meridian-health
Summarize threadsRemind me Monday

Admins define the triggers in Salesforce. Reps just get the nudge, with the source cited.

And when you have the question, ask away.

Ask me anything. I'll show my sources.

Find answers
Prep for meetings
Update Salesforce
Summarize the deal channel
Analyze documents
Slack · #deal-northwind
AR
Alex Rivera9:02 AM
What did we commit to in Northwind's renewal call last week?
CentroBot mascot
CentroBotAPP9:02 AM
Two commitments: a 12-month price lock at current seat count, and SSO delivery before the March renewal date. Both are logged on the opportunity.
Salesforce · Northwind RenewalSlack thread · #deal-northwind
Slack · CentroBot
AR
Alex Rivera1:45 PM
Prep me for my 2:00 with Dana Reyes: open opportunities, recent threads, and any open support cases.
CentroBot mascot
CentroBotAPP1:45 PM
Dana Reyes, VP of IT at Northwind. Three things to know:1. Northwind Expansion is open at $120K, close date Mar 15, stage Negotiation.2. Her last thread asked about SSO pricing on Feb 12. Nobody replied.3. One open support case: SSO provisioning delay, escalated Tuesday.
Salesforce · Northwind ExpansionSlack · #deal-northwindSalesforce · Case 04412
Slack · CentroBot
AR
Alex Rivera4:12 PM
Move Northwind Expansion's close date to March 15 and log today's call.
CentroBot mascot
CentroBotAPP4:12 PM
Here's the proposed change. Nothing is written until you confirm.
Close DateMar 1Mar 15
New TaskCall logged · today
Salesforce · Northwind Expansion
ConfirmCancel
I ask before I write.
Slack · #deal-northwind
PS
Priya Shah8:30 AM
@CentroBot What's changed in #deal-northwind since Monday? Flag anything blocking the contract.
CentroBot mascot
CentroBotAPP8:31 AM
Since Monday: legal returned the MSA redline, procurement approved the security questionnaire, and the close date moved to March 15. One blocker: the redline strikes the data-residency clause, and no one has responded yet.
Slack · 14 messagesSalesforce · Northwind Expansion
Posted in the channel, visible to the whole team.
Slack · CentroBot
AR
Alex Rivera11:20 AM
Compare the MSA redline against our standard terms and list what changed.
CentroBot mascot
CentroBotAPP11:21 AM
Three changes from standard terms:1. Liability cap lowered from 2x to 1x annual fees (§9.2).2. Data-residency clause struck entirely (§11.4).3. Payment terms extended from net-30 to net-60 (§4.1).
Slack file · MSA redline v3Confluence · Standard MSA terms

Not limited to the apps connected to Slack.

I speak Model Context Protocol. Add Confluence, ServiceNow, or your internal tools as grounding sources and action targets, with no waiting on a marketplace listing. Your admins register systems, scope which tools I can use, and assign audiences from the Salesforce console they already manage.

SalesforceNative
SlackNative
ConfluenceMCP server
ServiceNowMCP server
Your internal toolsMCP server
No Salesforce license? Still covered.

Answers for the whole team, not just the licensed half.

Acts as you

Salesforce users sign in and I answer under their own permissions. Record-level security and private-channel membership are honored automatically.

Governed automation user

Teammates without a Salesforce license ask through a scoped automation user your admin controls. They get answers and can request record updates, within exactly the limits you set.

Slack Connect: integration user

External partners in shared channels reach a curated integration user, never the full CRM. They never authenticate to Salesforce at all.

Every Slack plan. Flat pricing. No meter running.

CentroBot works wherever Slack works: Free, Pro, Business+, and Enterprise+. Pricing is flat per user, and nobody counts your messages.

Free Pro Business+ Enterprise+
The section your CISO reads first.

Built for teams where the wrong answer is a compliance problem.

Honors existing permissions. I answer as the person asking, with only the data they're already allowed to see.

Every answer is cited. Each claim links to its source record, message, or document.

External access is scoped. Slack Connect partners reach a curated integration user, never the full CRM.

Administered from Salesforce. Access rules, triggers, and audiences live where your security model already lives.

Writes require confirmation. A person approves every record change before it's committed.

Frequently asked questions

How is CentroBot different from Slackbot?

Four main ways. CentroBot works on every Slack plan, not only the top tiers. It prompts users when a Salesforce record needs attention instead of only waiting to be asked. It serves teammates who don't hold Salesforce licenses through a governed automation user. And it grounds answers in any MCP server, not only apps connected to Slack. Pricing is flat, with no message metering.

Is CentroBot a Slackbot alternative?+

For teams that run on Salesforce, yes. CentroBot focuses on grounded, cited answers and confirmed record updates across Salesforce, Slack, and any MCP server, on every Slack plan.

Does CentroBot work on Slack Free and Pro plans?+

Yes. CentroBot is a Slack app and works on every edition of Slack, including Free and Pro.

Do my teammates need Salesforce licenses?+

No. Licensed users get answers under their own permissions. Teammates without a license go through a governed automation user that your admins scope in Salesforce.

What are Action Prompts?+

Action Prompts are messages CentroBot sends first, triggered by signals in Salesforce like stalled opportunities, slipping close dates, or unlogged calls. Each one arrives with cited context and one-click actions, and admins define the triggers.

Does CentroBot work in Slack Connect channels?+

Yes. External partners are served by a scoped integration user that exposes only what you curate. They never authenticate to Salesforce.

How does CentroBot handle writes to Salesforce?+

It proposes the change, shows the exact field updates, and commits only after a person confirms.

What is an MCP server?+

MCP (Model Context Protocol) is an open standard for connecting AI agents to systems and tools. Any system with an MCP server, like Confluence, ServiceNow, or internal apps, can become a grounding source and action target for CentroBot.

See CentroBot on your own data.

We'll connect a sandbox to Salesforce and Slack and walk your team through a live deal.

Book Demo